Return Policy:

What is your return policy?

You have up to 30 days to return the item should the item not function to the original equipment manufacturer’s specifications.

Are any items not eligible for return?

At this time, we cannot accept returns for an item purchased by mistake or is no longer needed.

Do you offer an exchange?

We do not typically stock a large quantity of similar items, however, if we do have additional items available, we can process an exchange.

How do I go about returning an item?

Please contact us at sales@cbisurplus.com with your order number and details about the item you would like to return. We will respond quickly with instructions on how to return the item or process an exchange should we have an additional item in stock.

Who is responsible for covering the return shipping costs?

Return shipping costs are your responsibility.

How long after the item is received should I expect to receive a refund?

You should expect to receive your refund within 3-5 business days of the receipt of the item at our facility.