Question 1

How do I start selling my surplus equipment to CBI Surplus?

Accepted Answer

Click Get Your Offer to send your details and a rough list, or download our selling template, fill it in, and email it to sales@cbisurplus.com. Our team takes it from there.

Question 2

How is the value of my surplus equipment determined?

Accepted Answer

We evaluate the condition, specifications, quantity, and market demand of your items to offer a competitive, competitive price.

Question 3

Do you buy non-working or for-parts equipment?

Accepted Answer

No. We buy functional equipment and parts, whether new, used, or untested. We do not buy items that are non-working or in for-parts condition.

Question 4

Who covers the shipping costs?

Accepted Answer

We typically pay for the shipment of equipment to our facility unless otherwise stated. Risk of loss in transit stays with the seller until we receive and validate the items, so please insure your shipment.

Question 5

When and how will I receive payment?

Accepted Answer

Payment is remitted within 3 business days after successful validation of your items, via the agreed payment method.

Question 6

What happens if the items do not match the description?

Accepted Answer

We work with you to resolve it, which may mean an adjusted offer. If the equipment is returned, the seller covers the return shipping.

Question 7

Do I need to clean or repair my surplus items before sending them?

Accepted Answer

It is not necessary, but ensuring your items are in good condition may positively affect the offer price.

Question 8

Who can I contact for more information?

Accepted Answer

Reach our team at (518) 602-5999 or sales@cbisurplus.com.

Selling surplus, answered

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